FSCS in-default register

1 Stop Financial Services and Fast Pensions

Declared in default14 July 2014FRN 407894

What this means for you

Because 1 Stop Financial Services and Fast Pensions has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

1 Stop Financial Services and Fast Pensions, FRN 407894, was declared in default by the Financial Services Compensation Scheme on 14 July 2014. The firm provided pensions and investment products to its customers. Eligible customers may be entitled to FSCS compensation of up to £85,000 for claims relating to either product type.

Products this firm wrote

Pensions, Investments

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.