FSCS in-default register

Box Insurance Services and Newton General Insurance Services

Declared in default19 July 2018FRN 307804

What this means for you

Because Box Insurance Services and Newton General Insurance Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Box Insurance Services and Newton General Insurance Services (FRN 307804) has been declared in default by the Financial Services Compensation Scheme as of 19 July 2018. The firm provided insurance products to customers. Former customers of the firm may be entitled to FSCS compensation of up to 90% of valid claims with no upper limit for insurance-related losses.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.