FSCS in-default register

Connected Financial Services Ltd, trading as Otium Finance & Rothgen Capital

Declared in default17 September 2020FRN 670425

What this means for you

Because Connected Financial Services Ltd, trading as Otium Finance & Rothgen Capital has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Connected Financial Services Ltd, which operated under the trading names Otium Finance and Rothgen Capital (FRN: 670425), provided payment protection insurance claims management services. The Financial Services Compensation Scheme declared the firm in default on 17 September 2020. Eligible customers may be entitled to compensation of up to 90 per cent of their claim value with no upper limit.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.