FSCS in-default register

J Brown t/a The Mortgage Advice Centre

Declared in default5 January 2007FRN 131464

What this means for you

Because J Brown t/a The Mortgage Advice Centre has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

J Brown, trading as The Mortgage Advice Centre (FRN 131464), was declared in default by the Financial Services Compensation Scheme on 5 January 2007. The firm provided mortgage advice and related services to UK consumers. Eligible customers may be entitled to FSCS compensation of up to £85,000 for mortgage-related claims, subject to scheme eligibility criteria and assessment of losses.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.