Chapman and Stacey (Life and Pensions) Limited (subsequently Chapman and Stacey (Europa) Limited
What this means for you
Because Chapman and Stacey (Life and Pensions) Limited (subsequently Chapman and Stacey (Europa) Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Chapman and Stacey (Life and Pensions) Limited, also known as Chapman and Stacey (Europa) Limited (FRN 134930), was declared in default by the Financial Services Compensation Scheme on 13 March 2001. The firm's specific product offerings cannot be determined from available records. Former customers may be eligible for FSCS compensation, though entitlements depend on the types of products held at the time of default.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.