FSCS in-default register

D J Wiltshire (deceased) t/a Genesis Insurance Services

Declared in default28 July 2014FRN 159357

What this means for you

Because D J Wiltshire (deceased) t/a Genesis Insurance Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

D J Wiltshire (deceased), trading as Genesis Insurance Services (FRN 159357), was declared in default by the Financial Services Compensation Scheme on 28 July 2014. The firm's product type classification was not recorded in available data, limiting specification of the services it provided. Customers with eligible claims may be entitled to FSCS compensation, though the applicable limit depends on the product type involved in their claim.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.