FSCS in-default register

Virtual Net (Europe) Limited formerly Virtual Net (Europe) Plc

Declared in default24 November 2014FRN 209569

What this means for you

Because Virtual Net (Europe) Limited formerly Virtual Net (Europe) Plc has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Virtual Net (Europe) Limited, formerly Virtual Net (Europe) Plc (FRN 209569), was declared in default by the Financial Services Compensation Scheme on 24 November 2014. The firm's product offerings cannot be determined from available records. Former customers may be entitled to FSCS compensation up to the applicable limits depending on the types of products they held with the firm.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.