FSCS in-default register

Castle Personal Insurance Brokers Limited

Declared in default9 January 2013FRN 305610

What this means for you

Because Castle Personal Insurance Brokers Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Castle Personal Insurance Brokers Limited (FRN 305610) was declared in default by the Financial Services Compensation Scheme on 9 January 2013. The firm operated as an insurance broker. Eligible policyholders may claim compensation of up to 90% of their claim with no upper limit under FSCS protection rules for insurance intermediaries.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.