FSCS in-default register

Infinity Mortgage Limited formely Infinity Mortgage Group Limited

Declared in default9 October 2014FRN 306581

What this means for you

Because Infinity Mortgage Limited formely Infinity Mortgage Group Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Infinity Mortgage Limited, formerly Infinity Mortgage Group Limited (FRN 306581), was declared in default by the Financial Services Compensation Scheme on 9 October 2014. The firm provided mortgage intermediation services to customers. Eligible claimants may be entitled to compensation of up to £85,000 per person under FSCS protection rules.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.