Rodney Cole (Cookstown) Limited
What this means for you
Because Rodney Cole (Cookstown) Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Rodney Cole (Cookstown) Limited (FRN 309912) has been declared in default by the Financial Services Compensation Scheme as of 16 December 2013. The firm's product types were not specified in regulatory records, limiting clarity on the precise scope of its financial services offering. Former customers may be entitled to FSCS compensation depending on the products held, subject to standard limits of £85,000 for most product categories or 90 per cent of claim value for insurance-related products.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.