FSCS in-default register

The Debt Advisor Group Plc t/a Compass Finance Group Plc

Declared in default6 January 2009FRN 310568

What this means for you

Because The Debt Advisor Group Plc t/a Compass Finance Group Plc has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

The Debt Advisor Group Plc, trading as Compass Finance Group Plc (FRN 310568), was declared in default by the Financial Services Compensation Scheme on 6 January 2009. The firm's specific product offerings cannot be determined from available records. Former customers may be entitled to FSCS compensation up to the applicable limits for their product type, though the absence of recorded product data limits clarity on eligible compensation amounts.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.