FSCS in-default register

Hopper & Co (Scotland) Ltd

Declared in default2 September 2020FRN 190743

What this means for you

Because Hopper & Co (Scotland) Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Hopper & Co (Scotland) Ltd, a UK-regulated financial services firm operating under FRN 190743, was declared in default by the Financial Services Compensation Scheme on 2 September 2020. The firm provided pensions, insurance, and investment products to retail customers. Former clients of the firm may be eligible for FSCS compensation of up to £85,000 for pension and investment claims, or up to 90% of insurance claims with no upper limit, depending on the type of product held.

Products this firm wrote

Pensions, Insurance, Investments

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.