FSCS in-default register

Rock Financial Consultants 2002 Ltd

Declared in default23 September 2021FRN 400096

What this means for you

Because Rock Financial Consultants 2002 Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Rock Financial Consultants 2002 Ltd (FRN 400096), a provider of pension advice, pension transfer services, and self-invested personal pension (SIPP) administration, was declared in default by the Financial Services Compensation Scheme on 23 September 2021. Eligible customers who lost out due to the firm's failure may claim compensation of up to £85,000 per person under FSCS protection rules for pension-related products. The firm had no alternative trading names.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.