FSCS in-default register

Waltham Forest Council Employee Credit Union Ltd

Declared in default19 August 2025FRN 213408

What this means for you

Because Waltham Forest Council Employee Credit Union Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Waltham Forest Council Employee Credit Union Ltd (FRN 213408), a credit union offering deposit and lending services, was declared in default by the Financial Services Compensation Scheme on 19 August 2025. Members of the failed credit union may be entitled to compensation of up to £85,000 per person for eligible deposits. The FSCS compensation limit applies per institution per depositor.

Products this firm wrote

Credit Unions

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.